COVID-19 Related Relief for Taxpayers


The Alabama Department of Revenue is monitoring developments pertaining to the Coronavirus (COVID-19) and is following guidance from federal and state officials. We understand you may have some concerns and uncertainty pertaining to COVID-19 and the Department is committed to being responsive to your needs.

The Department is encouraging all taxpayers to conduct their business with us through our online services. Take advantage of our website for information and answers to your questions; use My Alabama Taxes (MAT) to file and pay taxes; or call 334-242-1170 to receive additional assistance.

UPDATED April 7 – Out of an abundance of caution for your health and well-being, as well as our employees, all Taxpayer Service Centers will be closed to walk-in traffic through April 30, 2020. All assistance will be provided remotely via phone or email. Click here for Taxpayer Service Center locations and contact information.

At this time, title applications from designated agents and salvage inspection applications will not be received in-person at the Montgomery Taxpayer Service Center. These applications must be mailed to the Motor Vehicle Division. In addition, all other motor vehicle title, registration, IFTA and IRP transactions must be submitted electronically. For additional questions please contact the Motor Vehicle Division at 334-242-9000.

As of Thursday, April 2, 2020, orders for the state and state-administered county cigarette stamps will be processed on Tuesdays and Thursdays only. Payments for cash orders must be received by the previous business day no later than 3:45 p.m. in order for the Department to process the order timely. All orders will be shipped via FedEx. The building continues to be closed for pickup orders. If you have additional questions, please contact the Business and License Tax Division’s Tobacco Tax Section at 334-242-9627 or

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